All Categories - Research Assistant - practical resources and timely discussion for overextended collections legal and compliance pros
Scams are everywhere. In our recent Research Assistant Peer Group meeting we discussed the recent...
Though a relatively new concept, the phrase ‘coerced debt’ is increasingly appearing in...
During our most recent Research Assistant Peer Group meeting, we discussed the Consent Order in...
The risk and gap assessment is your macro-level review of everything you have in place: policies,...
Let me tell you a story about the time that one question disrupted weeks of work. This story...
Using an outbound Interactive Voice Response (IVR) can be beneficial for collections, but it can...
Last week in Research Assistant (from insideARM), we discussed the potential FDCPA risk in...
There are a lot of compliance resources out there - all the news items and emails and webinars....
